Ross Bay Health Centre

General Information

Appointments are bookable online at rossbay.cortico.ca. If you are a patient of Laura Todd's then please call the front desk to book.

Many of the practitioners are working both in the clinic and from their homes offices

At the time of your scheduled telephone appointment, be sure to answer blocked or private numbers. Please disable any feature that redirects those types of calls. Ensure you are in a private, quiet space. The call will need to be re-booked if there is background noise, or if you are driving/cycling

Please stay on top of your prescriptions and book in for a telephone appointment at least four weeks before you are due for a renewal

Only if you have been instructed to e-mail a photo to your practitioner, send a maximum of THREE clear, in focus photos. Unsolicited emails will be deleted and not replied to. The subject line must include patients full name. The email address for this is: photos@rossbayhealthcentre.com

The Ross Bay Health Centre has ZERO tolerance for rude or disrespectful behavior towards the front desk and/or health care providers.

We are a closed family practice and are not accepting patients.

If you are in need of a practitioner, please visit healthlinkbc.ca

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All practitioners are currently booking 3-4 weeks in advance.

If you cannot wait for the next available appointment time, please visit medimap.ca to view Walk-in Clinic wait times or proceed to the nearest Urgent Care Clinic or Hospital.

Virtual Walk-in Clinics are also available with a valid BC Personal Health Number:

Telus Health Mycare

Rocket Doctor

Teladoc

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PLEASE BE ADVISED

Only emails your practitioner or another team member have requested from you will be accepted.

You must call in advance to book an appointment for any medication refills.

Thank you for your cooperation.

Book a telephone call by clicking here

URGENT MATTERS AND EMERGENCIES

The Ross Bay Health Centre is open

Monday to Friday 8:00 am to 4:00 pm excluding statutory holidays.

*The phones are not answered during lunch (12:30 pm -1:30 pm) or after hours.

*Our phone lines do not have voicemail.

If you require medical assistance during these closures please call either 811 (The Registered Nurses Line) or make your way to your nearest Urgent Care Centre, or Emergency Department.

Minor ailments that can be treated by pharmacists

Acne
Allergic Rhinitis (hay fever)
Conjunctivitis (pink eye)
Dermatitis
Dysmenorrhea (painful menstruation)
Dyspepsia (pain/discomfort in the upper abdomen after eating)
Fungal Infections
Gastroesophageal Reflux
Headache
Hemorrhoids
Herpes Labialis
Impetigo
Musculoskeletal Pain
Nicotine dependance
Oral Ulcers (Canker Sores)
Oropharyngeal Candidiasis
Shingles
Threadworms and Pinworms
Urinary Tract Infections
Urticaria (Including insect bites)
Vaginal Candidiasis
(Emergency) Contraception

Welcome to the Ross Bay Health Centre

General Information

URGENT MATTERS AND EMERGENCIES

Family Practice