Ross Bay Health Centre
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Ross Bay Health Centre

Welcome to the Ross Bay Health Centre

Welcome to the Ross Bay Health Centre Welcome to the Ross Bay Health Centre Welcome to the Ross Bay Health Centre




  • Home
  • Online Booking
  • Office Policies
  • Contact Us
  • After Hours Care

General Information

  • Appointments are bookable online at rossbay.cortico.ca. If you are a patient of Laura Todd's then please call the front desk to book.


  • Many of the practitioners are working both in the clinic and from their homes offices


  • At the time of your scheduled telephone appointment, be sure to answer blocked or private numbers. Please disable any feature that redirects those types of calls.  Ensure you are in a private, quiet space. The call will need to be re-booked if there is background noise, or if you are driving/cycling


  • Please stay on top of your prescriptions and book in for a telephone appointment at least four weeks before you are due for a renewal


  • Only if you have been instructed to e-mail a photo to your practitioner, send a maximum of THREE clear, in focus photos. Unsolicited emails will be deleted and not replied to. The subject line must include patients full name. The email address for this is: photos@rossbayhealthcentre.com


The Ross Bay Health Centre has ZERO tolerance for rude or disrespectful behavior towards the front desk and/or health care providers.   


We are a closed family practice and are not accepting patients. 

If you are in need of a practitioner, please visit healthlinkbc.ca 


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All practitioners are currently booking 3-4 weeks in advance.  


If you cannot wait for the next available appointment time, please visit medimap.ca to view Walk-in Clinic wait times or proceed to the nearest Urgent Care Clinic or Hospital.

Virtual Walk-in Clinics are also available with a valid BC Personal Health Number: 

Telus Health Mycare 

Rocket Doctor

Teladoc


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PLEASE BE ADVISED


Only emails your practitioner or another team member have requested from you will be accepted. 


You must call in advance to book an appointment for any medication refills.


Thank you for your cooperation.


Book a telephone call by clicking here

URGENT MATTERS AND EMERGENCIES

The Ross Bay Health Centre is open 

Monday to Friday 8:00 am to 4:00 pm  excluding statutory holidays.

*The phones are not answered during lunch (12:30 pm -1:30 pm) or after hours.

*Our phone lines do not have voicemail.


If you require medical assistance during these closures please call either 811 (The Registered Nurses Line) or make your way to your nearest Urgent Care Centre, or Emergency Department. 


Family Practice

Dr. Steven Gordon

Dr. Tracy Tresoor

Dr. Caren Zilber-Shlensky

Dr. Ian Hyams

NP Sara Sorensen 

NP Rachelle Stevens

NP Laura Todd

NP Rauchene Spearing

NP Tyana Harding


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